ERP & IT Project Partnering Services
Change Leadership for IT Implementations
End-user Communication & Training Plans
Navigating Implementation Risks & Politics
"ER" for ERP & CRM Projects
Workforce Transition & Roll-out Strategies

Change Leadership for IT Implementations
Merging people, process, and technology for implementation success

An updated, implementation-focused approach to IT driven change to
maximize stakeholder buy-in, project direction and end-user adoption.

You are offering your customers or internal clients great new technology.  But despite the reliability of the technology, there are still a myriad of critical “people and process” risks standing in the way of a successful implementation.

Organizational politics, slow decision making, competing agendas, lack of commitment or resources, poor understanding of business benefits, team performance and end-user adoption concerns, etc. are just some of the things that technically focused project teams don’t have the time, or depth of experience, to address in a timely manner.

The result is an implementation which goes over budget or misses milestone dates, and a solution which isn’t respected by business managers or is poorly utilized by the organization.  The project may even get cancelled or have a major scope reduction long before go-live.

eMergence One offers an updated, implementation-focused approach to change.  By augmenting project management, we offer so much more than the “old-school,” less technically savvy change consultants.  We address a broad array of implementation issues and risks throughout the project lifecycle… helping to keep the project on-time and within budget while gaining broad organizational support.
 

Change Readiness Assessment Change Navigation Roadmap
Stakeholder Commitment Matrix Critical Change Issues
Project Team "Performance-Pulse" Leadership Action Plans
Communication Strategy Training & End-User Adoption Strategy
Implementation Risk Management Plan Workforce Transition Plan

Benefits:

We develop a comprehensive change implementation plan which focuses on the needs of ALL stakeholders (not just end-users) throughout the project lifecycle.  Therefore, we add value when it comes to project team direction and executive commitment as well as end-user adoption.

We can help you navigate all the potentially crippling implementation risks and have a unique methodology to analyze and mitiga
te organizational politics.

We manage all the necessary workforce transition plans, and roll-out strategies so that you can concentrate on technical issues knowing that the people and process concerns are not being overlooked.

Draft effective, yet cost-efficient, communication plans so your organization will spend more time utilizing the new technology instead of questioning it.

We can determine the best poss
ible training options for your workforce in terms of effectively meeting training needs while balancing both convenience and cost.

Our Experience:

Unlike other “organizational change” firms which know a lot about people but are inexperienced with application implementation projects, eMergence One knows people, process, and technology.

We specialize in Change Leadership on large-scale technology implementations and have years of experience working with Oracle, SAP, PeopleSoft as well as on CRM, CAD, Supply Chain and eProcurement projects.

We steer away from the clichéd pop psychology approaches espoused by less technically savvy consultants. This allows us to quickly gain credibility with IT project teams allowing us to merge seamlessly with their work streams and project plans, adding value throughout the implementation lifecycle.

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