Change Leadership for IT Implementations
Merging people, process, and
technology for implementation success
An updated, implementation-focused approach to IT driven change to
maximize stakeholder buy-in, project direction and end-user
adoption.
You are offering your customers or internal clients great new
technology. But despite the reliability of the technology,
there are still a myriad of critical
“people and process” risks
standing in the way of a successful implementation.
Organizational politics, slow decision making, competing agendas,
lack of commitment or resources, poor understanding of business
benefits, team performance and end-user adoption concerns, etc.
are just some of the things that technically focused project teams
don’t have the time, or depth of experience, to address in a
timely manner.
The result is an implementation which goes over budget or misses
milestone dates, and a solution which isn’t respected by business
managers or is poorly utilized by the organization. The
project may even get cancelled or have a major scope reduction
long before go-live.
eMergence One offers an updated, implementation-focused
approach to change. By augmenting project
management, we offer so much more than the “old-school,” less
technically savvy change consultants. We address a broad
array of implementation issues and risks throughout the project
lifecycle… helping to keep the project on-time and within budget
while gaining broad organizational support.
Change
Readiness Assessment |
Change Navigation Roadmap |
Stakeholder Commitment Matrix |
Critical Change Issues |
Project Team "Performance-Pulse" |
Leadership Action Plans |
Communication Strategy |
Training & End-User Adoption Strategy |
Implementation Risk Management Plan |
Workforce Transition Plan |
Benefits:
We develop a
comprehensive change implementation plan which focuses on the
needs of ALL stakeholders (not just end-users) throughout
the project lifecycle. Therefore, we add value when it comes
to project team direction and executive commitment as well as
end-user adoption.
We can help you
navigate all the potentially crippling
implementation risks
and have a unique methodology to analyze and mitigate
organizational
politics.
We manage all the
necessary
workforce transition plans, and roll-out strategies so
that you can concentrate on technical issues knowing that the
people and process concerns are not being overlooked.
Draft effective,
yet cost-efficient,
communication plans so your organization will
spend more time utilizing the new technology instead of
questioning it.
We can determine
the best possible
training options
for
your workforce in terms of effectively meeting training needs
while balancing both convenience and cost.
Our Experience:
Unlike other “organizational change” firms which know a lot about
people but are inexperienced with application implementation
projects, eMergence One knows people, process, and
technology.
We specialize in Change Leadership on large-scale technology
implementations and have years of experience working with Oracle,
SAP, PeopleSoft as well as on CRM, CAD, Supply Chain and
eProcurement projects.
We steer away from the clichéd pop psychology approaches espoused
by less technically savvy consultants. This allows us to quickly
gain credibility with IT project teams allowing us to merge
seamlessly with their work streams and project plans, adding value
throughout the implementation lifecycle.